Re: message board on the website?
FWIW, I used to run the CD-R discussion list for Adaptec and later Roxio, a= nd we went through a very similar debate since the participants covered a w= ide range of experience and technicality. Eventually we all agreed to keep = a single list, and people could pick and choose what to read. Many original= ly "ignorant" users explicitly said that they were learning a lot and liked= it that way. For those who found the volume of mail overwhelming (reading = it on a website was not an option back then), I eventually launched weekly = newsletters with articles often inspired by hot topics in the discussion gr= oup. best regards, Deirdr=E9 Straughan http://www.straughan.com --- In= email@example.com, Jay Dedman <jay@m...> wrote: > > > Another= option is to put a BIG empty form on the homepage of > > videoblogging.inf= o that says: "Ask us ANYTHING about videoblogging". > > The form sends an e= mail to Jay & Co, who then answer it or route the > > message to whoever ca= n answer it. I used to do this on a site of mine > > and it worked very wel= l. I stopped doing it because of the amount of > > work it was :) > > cool= let's learn from previous experienece. > we keep the mailing list only. > = if we feel we need to...we can split it up into a developer/user list.